Privacy Policy

At Pierce Apparel, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or interact with us via SMS, email, or other digital communications. By accessing our site or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, shipping/billing address.

  • Order Information: Purchase history, product preferences, payment details.

  • Device & Usage Information: IP address, browser type, device type, operating system, pages viewed, and the dates/times of visits.

  • SMS Communication Preferences: Consent status, opt-in/opt-out records, and message logs in compliance with 10DLC standards.

2. How We Use Your Information

We use the information we collect for purposes including:

  • Fulfilling and managing orders.

  • Communicating with you regarding your orders, inquiries, and customer support.

  • Sending you updates, promotions, and product recommendations (only if you’ve opted in).

  • Personalizing your experience on our site.

  • Ensuring compliance with applicable laws, including Zoom’s 10DLC A2P messaging regulations.

3. SMS/Text Message Communications (10DLC Compliance)

When you opt-in to receive SMS communications from Pierce Apparel, you agree to receive automated text messages regarding your orders, promotional content, and other relevant updates.

Consent

By providing your mobile phone number and explicitly opting in (e.g., via website form, checkout process, or keyword-based opt-in), you consent to receive SMS communications from Pierce Apparel.

  • Consent is not required as a condition of any purchase.

  • You may receive messages such as order updates, delivery confirmations, marketing offers, and event alerts.

Opt-Out Policy

You can cancel SMS communication at any time. Simply reply STOP to any text message from us. After this, you will no longer receive SMS messages from us unless you opt back in.

For help, reply HELP or contact us at order@pierceapparel.com.

Message & Data Rates

Message and data rates may apply depending on your mobile service provider.

4. Sharing Your Information

We do not sell or rent your personal information. We may share your data with trusted third parties only when necessary to:

  • Fulfill orders (e.g., shipping providers, payment processors).

  • Communicate with you (e.g., SMS platforms such as Zoom for 10DLC messaging).

  • Comply with legal obligations.

All third-party partners are contractually obligated to maintain the privacy and security of your information. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Data Security

We implement industry-standard security measures to protect your personal information. While we strive to safeguard your data, no method of transmission over the internet or storage is 100% secure. We encourage you to take steps to protect your account and personal information.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you.

  • Request corrections or deletions of your data.

  • Withdraw consent for communications or processing.

Please contact us at order@pierceapparel.com for such requests.

7. Children's Privacy

Pierce Apparel does not knowingly collect or solicit information from anyone under the age of 13. If we become aware that we have collected personal information from a child, we will promptly delete it.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements. We encourage you to review this page regularly. Continued use of our services constitutes your agreement to any updates.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:

Pierce Apparel
Email: order@pierceapparel.com